Terms and Conditions of Business

On-line shop purchases 

Bee-Plus.org LTD complies with both The Consumer Protection (Distance Selling) Regulations 2000 [DRS] and The E-Commerce Regulations (ECRs).EU Online Dispute Resolution service can be found at www.ec.europa.eu/consumers/odr 
Please note that goods will be released upon receipt of cleared funds.  

Event ticket purchases 

Tickets to events are not allowed to be exchanged, refunded, or transferred. In the case where the events is not able to be run, extreme weather causing the event to be cancelled, the customer will have the option of a full refund or credit for the re-scheduled event.  


Bee-Plus.org LTD is not registered for VAT 

Payment & Delivery terms 

Retail Customers 
Website items are paid for at point of sale via Stripe and credit cards. Alternative forms of payment are acceptable by agreement however goods will not be released for delivery until receipt of cleared funds is confirmed. 
Account customers 
Account customers must abide by the individual agreement with Bee-Plus.org LTD. Where the account customer fails to settle an invoice within the agreed time an additional 15% of the value of the order will be levied on a monthly or part thereof basis until such time as the invoice is settled. 

Title & Risk 

Goods remain the property of Bee-Plus.org LTD until such time the customer provides cleared funds in respect of the goods.

Overseas orders 

The exchange rate at which the order is placed will be mandated by the customer’s bank or by Stripe. 


Online purchases will be sent standard “first class” parcel post within 48hours of receiving cleared funds which covers the purchase price and the cost of postage or agreed with the client. The 48 hrs threshold is moderated by the opening times of the UK Post Offices. [Mon to Fri 9am to 5pm excluding UK public holidays]. Goods advertised for sale online will only be available for sale whilst stocks last. 
Bee-Plus.org LTD does not accept any responsibility for damage or loss of goods whilst in transit through the postal and parcel services. The customer has the option for Bee-Plus.org LTD to send goods via parcel service which offer parcel tracking and/or premium delivery services at cost to the consumer. International purchasers must indemnify Bee-Plus.org LTD against any cost associated with local import duties, taxes or any other charge levied by the consumer’s national, local government or delivery agencies. 

Returns policy 

Bee-Plus.org LTD product set is an on-line education offering delivered on a Learning Management System. The products are ethereal i.e not physical, so cannot be returned.  

Policies & Statements 

Children and Privacy 

Bee-Plus.org LTD website does not target and is not intended to attract children under the age of 13. Bee-Plus.org LTD will never send requests for personal information. 
Any owner or user of a Bee-Plus.org account must be at least 13 years of age.
If you are the parent or guardian of a child under the age of 13 and wish to use a Bee-Plus.org course to help with their education (e.g. homeschooling), you should use your own Bee-Plus.org account to work through the materials with them, and take part in any conversations as yourself.

Code of Conduct

We believe that part of what makes learning with Bee-Plus.org special is the chance to talk to other learners from all over the world, and learn from each other.
Being a part of this learning community means behaving with honesty, respect and kindness to fellow learners and educators.

Therefore, as a Bee-Plus.org student, you agree that:

You are at least 13 years old.
Any owner or user of a Bee-Plus.org account must be at least 13 years of age. If you are the parent or guardian of a child under the age of 13 and wish to use a Bee-Plus.org course to help with their education (e.g. home schooling), you should use your own Bee-Plus.org account to work through the materials with them, and take part in any conversations as yourself.
You will communicate in English only. This is because communicating with lots of people becomes very difficult if everyone comments in a different language.
You have registered for one account only, and use an appropriate profile name
On your Bee-Plus.org profile, we encourage you to use the name that you prefer to be known by in your daily life. However, if you have privacy or safety concerns, you are welcome to use a different profile name or to just use an initial for part of it. Profile names must not impersonate another person (living or dead), other users, or brands, and must be in line with the rest of this Code of Conduct.
You will not share your personal contact details on the Bee-Plus.org platform, or ask another learner for theirs.
We consider personal contact details to include email address, postal address or telephone number, or direct communication tools. This is for safety and privacy reasons: you don’t know who might be reading your comment and who may contact you other than the person you thought you were sharing your details with. It is fine to provide links to a social network such as Twitter, Instagram or Facebook, but please make sure you are happy with your privacy settings before you do.
The comments and assignments you post are your own work, and if you quote anything from another place (including other comments), you credit the author.
Do not copy another learner’s comment and pretend that it is your own. If you agree with a comment, ‘like’ it instead or leave a reply. If you wish to quote text from another source, remember to show where it came from. If it’s from the web, include the URL.
You are respectful of others, and do not use words or share content that is offensive or inflammatory.
This includes, but is not limited to, language, names or content that is sexist, racist, homophobic, transphobic, antisemitic, Islamophobic, sexually explicit, abusive, contains swearing or is otherwise likely to cause offence.
Remember that you are in an inclusive learning environment shared with people who may be of different ages, nationalities, religions, cultures and backgrounds, with different knowledge, ability and experience to you.
Communicating online through text can lead to misunderstandings, so it is important to give other people the benefit of the doubt, and be kind in your interactions: sometimes it’s difficult to know or fully appreciate the situation of the person you are talking to
If you disagree with someone’s ideas you will discuss their ideas, rather than criticise or attack them personally.
We consider a personal attack to be any negative comment directed to or about an individual that is about them personally, or uses personal information against them. This applies to comments directed at tutors and course contributors, as well as learners, for example comments about the physical appearance of a contributor in a video. If a comment is believed to be libellous, it may be hidden for legal reasons. Do not persistently argue with another learner or a tutor. If you aren’t able to resolve your differences, you should stop communicating with them, otherwise you may have to leave the course.
You take part in quiz and assessments honestly, and don’t share the answers. It’s fine to share the answers when the course or tutor requests you to do so.
If there’s a story as part of the course, please don’t share ‘spoilers’!
You are supportive and constructive when offering feedback to other learners in activities such as Peer Review and discussions.
Feedback should be offered in order to help the recipient, rather than make them feel bad. Giving constructive feedback is a skill in itself and extremely valuable to the learning process.
You are law-abiding and do not participate in, condone or encourage unlawful or potentially harmful activity.
This includes threatening or encouraging suicide or self-harm, as well as breach of copyright, defamation, or contempt of court. You must not offer unsolicited health advice to other learners, even if you are qualified or knowledgeable in that area.
You are here to learn, not to advertise products or services, and you will not use Bee-Plus.org as a platform for campaigning.
This includes personal and not-for-profit websites. It is fine to include a link to your personal website in your Bee-Plus.org profile. It is also fine to link to commercial websites when requested to in activity as part of a course.
However, if you repeatedly post comments to promote or campaign for something, even if it is not commercial, this will be considered spam (see below).
You add to conversations and do not ‘spam’ other learners by posting the same comment multiple times, or by posting comments that are unrelated to the course. Completely off-topic comments and identical (or near-identical) comments posted repeatedly will be considered spam. Off-topic comments are not related to the overall subject of a course or to the specific subject of the step. It is natural for conversation to drift, but completely unrelated comments can be disruptive and frustrate other learners.
You will help the Bee-Plus.org community by reporting comments that you believe have broken this Code of Conduct.
In essence, be kind to each other, treating others as you would like to be treated.

Third Party Sites 

Bee-Plus.org LTD‘s website contains links to other websites. Bee-Plus.org LTD does not share your personal information with those websites and is not responsible for their privacy practices. Bee-Plus.org LTD encourages you to learn about the privacy policies of those companies. 

Cancellation Policy 

Once a party commences a Bee-Plus.org course there is no right to cancel. 
If you cancel your place on an event or physical course less than 48 hours prior to the day of the event you will incur the full cost of the event or course. No refund will be issued 
If you cancel your place on an event or physical course between 7 days and 48 hours before the event or course you will incur a charge equivalent to 25% of the cost of the event.  
If you cancel your place on an event or physical course more than 7 days the before event or course you will incur a charge equivalent to 10% of the cost of the event.  

Privacy Policy

General Data Protection Regulation (GDPR)  

GDPR (General Data Protection Regulations) is a regulation (2016/679 ) in EU law on data protection and privacy for all individuals within the European Union. It came into effect on 25.05.18. It is about being transparent with the contact data Bee-Plus.org LTD holds on an individual or a business. 

Where does Bee-Plus.org LTD collect your information? 

From personal contacts. 
Bee-Plus.org LTD may have exchanged business cards or an individual may have given Bee-Plus.org LTD their information in order to enter into a line of communication or for Bee-Plus.org LTD to provide information. 
Through email exchanges 
An individual or business may have emailed Bee-Plus.org LTD through the website in order to ask a question or establish a line of communication. 
An individual or business may have emailed Bee-Plus.org LTD from a referral from a third party or by discovering Bee-Plus.org LTD email account through social media or another form of marketing material in order to ask a question or establish a line of communication. 

Through the online shop activity

Bee-Plus.org LTD will ask for the consumer’s name and address details in order to create an order for goods or service and to arrange delivery. Bee-Plus.org LTD does not have access to online customer’s payment details as this is controlled by the online payment facilitator.

What data does Bee-Plus.org LTD hold on you? 

Bee-Plus.org LTD may hold one or more of the following elements: 
Home address 
Delivery address 
Email address 
Mobile phone number 
Business phone number 

What does Bee-Plus.org LTD use the data for? 

The contact information is used to: 
To facilitate, manage and fulfill direct sales transactions. 
• Direct sales are when a customer enters into an arrangement with Bee-Plus.org LTD to deliver a service or product. 
• To manage or respond to queries arising from a sale, product or delivery.
To facilitate, manage and fulfil on-line sales transactions.
• The on-line shop is passive. 
• Customers elects to purchase products via the on-line store attached to Bee-Plus.org LTD website. 
• To facilitate delivery of the service or goods and to manage any queries arising from a sale, product or delivery. 
Bee-Plus.org LTD complies with both The Consumer Protection (Distance Selling) Regulations 2000 [DRS] and The E-Commerce Regulations (ECRs).EU Online Dispute Resolution service can be found at www.ec.europa.eu/consumers/odr 

To conduct business communication. 

• Much of Bee-Plus.org LTD ’s communication with customers, potential customers and suppliers is facilitated by email or by telephone. 
• In order to communicate it is necessary to hold sufficient data to identify the contact and data connected with the communication. 

For marketing purposes 

• Customer data is held in order to tell existing customers about up-coming events or notification to changes in arrangements for events or services. 

Information retention 

In the case of both direct and on-line sales, customer information is required to be kept for six years, under the rules of HMR&C, for reporting of financial activity and accounting of VAT and tax calculations. 
In case of data held for marketing purposes; this data is reviewed annually and where it is decided that the contact is no longer active the data is deleted. 

Access to your stored information 

An individual or business may ask, at any time, for sight of the information that Bee-Plus.org LTD may hold on an individual or business. Bee-Plus.org LTD will endeavour to provide the stored information within 7 days of the request. 

Request for data deletion 

Given that the GDPR regulations require that a record to be kept of deletions Bee-Plus.org LTD will delete customer data upon receiving a written request either in paper or electronic form. The deletion request will be stored as paper for audit purposes. Bee-Plus.org LTD will endeavour to delete the information within seven days of the request. Please refer to the section on Information Retention for limitations on data deletion. 

Third Party partners 

Bee-Plus.org LTD uses the following service: 
Stripe to facilitate on-line payments. Bee-Plus.org LTD does not have access to financial information Stripe uses to transact payment on the customer’s behalf. The transactional relationship is between Stripe and the customer. Bee-Plus.org LTD is advised by Stripe of the Customer name, transaction value, currency, transaction date and a transaction reference.

Moodle A learning Management System.

An account holder or user in Moodle has the facility to review their data, edit it or delete the user account at will.

Mailchimp to manage marketing campaigns.

Customers can elect to stop receiving (unsubscribe) emails by using the unsubscribe button at the foot of every mailshot.

SETS for business to manage CRM

See “Request for data deletion” above

Social Media 

Bee-Plus.org LTD has accounts on the following social media platforms, Facebook, Twitter, Instagram and Linkedin. Individuals or business voluntarily elect to follow Bee-Plus.org LTD on these social media platforms. The platforms give their users the functionality to unfollow Bee-Plus.org LTD at their discretion.
Bee-Plus.org LTD only has a view of the information the on the social media account that the individual or business elects to publish. 

Bee-Plus.org LTD promises: 

Not to share customer information with any other commercial enterprise for any reason. 
That we will only yield the information if required to do so under a properly exercised legal warrant. 
All materials on this website and the pieces purchased from Bee-Plus.org LTD are the intellectual property of Mr DF McDowell of Bee-Plus.org LTD. Any web content derived from the www.bee-plus.org, www.thebeefarmer.co.uk, www.thebeefarmer.com or www.thebeefarmer.net domain and items purchased from Bee-Plus.org LTD may not be copied or reproduced without the express permission of Mr DF McDowell. In the first instance write to Mr DF McDowell for permission. Bee-Plus.org LTD acknowledges the copyright of work from other entities and will endeavour to obtain permission for any data, picture or article that Bee-Plus.org LTD may wish to publish where the right to publish has not already been given or implied. 

Jurisdiction of law 

The business of Bee-Plus.org LTD is carried out under the jurisdiction of UK law.  
Bee-Plus.org LTD is registered as a private limited company under the Companies Act 2006 England and Wales. Company number 13161277
Bee-Plus.org LTD complies with the Consumer Protection (Distance Selling) Regulations 2000 (DSRs) and Electronic Commerce Regulations

Bee-Plus.org LTD

March 2021
April 2021